Legal

Terms of Service

Last updated: July 20, 2026

Welcome to Vaulter. By using our service, you agree to these terms. Please read them carefully.

1. Acceptance

By accessing or using Vaulter (the "Service"), you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service. If you use the Service on behalf of a company, you confirm you have authority to bind that company to these terms.

2. The Service

Vaulter lets you describe an application and have it built, hosted, and published for you with the help of AI. The Service includes the builder, hosting and publishing of your apps, third-party connectors, and related features. We are continually improving the Service and may add, change, or remove features over time.

3. Your Account

You must provide accurate information when creating an account and keep your credentials secure. You are responsible for all activity under your account. Notify us at team@vaulter.run if you suspect unauthorized access.

4. Plans, Billing, and Usage

Paid plans are billed through Stripe on the schedule shown at purchase. Plan features include usage allowances (such as build tokens and connector usage) that are metered and enforced; we may apply fair-use limits to protect the platform. Prices and plan contents may change with notice before your next billing period. Except where required by law, payments are non-refundable. Custom domains purchased through the Service are registered in your name with the relevant registrar, and domain purchases are subject to the registrar's terms.

5. Your Content and Apps

You own the applications, code, and content you create with Vaulter. You grant us the license needed to host, build, display, back up, and operate that content in order to provide the Service. We do not use your content to train AI models. You are responsible for ensuring your content does not infringe others' rights or violate the law.

6. Published Apps and Their Users

When you publish an app, you are its operator. You are responsible for what it does, the data it collects from its users, and its compliance with applicable laws, including providing your own terms and privacy policy where required. Vaulter provides the infrastructure but is not a party to the relationship between you and your app's users. We may unpublish apps that break the law, harm others, or put the platform at risk.

7. Third-Party Connections

The Service lets you connect third-party services (for example Stripe, Slack, Notion, or Google Calendar) using your own accounts with those providers. Your use of a connected service remains governed by that provider's own terms, and you are responsible for having the right to connect it. We access connected services only within the scopes you authorize, as described in our Privacy Policy. Third-party services are outside our control, and we are not responsible for their availability, changes to their APIs, or their handling of your data. You can disconnect a service at any time.

8. AI-Generated Output

The Service generates code and content using AI. Output may contain errors, may be incomplete, and may resemble output generated for others. You are responsible for reviewing and testing what you build before relying on it, especially for anything involving payments, personal data, or regulated activity. To the extent permitted by law, we assign to you any interest we hold in AI output generated for you.

9. Acceptable Use

You must not use the Service to break the law, infringe intellectual property, distribute malware, send spam, mine cryptocurrency, probe or disrupt the platform or other users' apps, misuse connector access, resell the Service without permission, or build apps that deceive or harm their users. We may suspend or terminate accounts that violate this section.

10. Termination

You can stop using the Service and delete your account at any time. We may suspend or terminate your access if you materially breach these terms, create risk for the platform or other users, or where required by law; where practical we will notify you first. On termination, your right to use the Service ends, and data handling follows our Privacy Policy.

11. Disclaimers

The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that AI output will be accurate or fit for your purposes.

12. Limitation of Liability

To the maximum extent permitted by law, Vaulter will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability for all claims arising out of the Service is limited to the amounts you paid us in the twelve months before the claim arose, or one hundred Australian dollars if you have paid nothing. Nothing in these terms excludes liability that cannot be excluded under applicable law, including under the Australian Consumer Law.

13. Changes to These Terms

We may update these terms as the Service evolves. If we make material changes, we will notify you by email or an in-product notice before they take effect. Continuing to use the Service after changes take effect means you accept the updated terms.

14. Governing Law

These terms are governed by the laws of Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Australia, without limiting any rights you have under mandatory consumer protection laws where you live.

15. Contact

For questions about these terms, email team@vaulter.run.